Terms & Conditions
Stone Oil Men's Wellness
By accessing and using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.
General Use
By using this website, you represent and confirm that:
- You are accessing and using this website lawfully
- You are an adult
- Any information you provide to us is true, accurate, and complete
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of those revised Terms.
Products and Intended Use
Stone Oil offers men’s wellness massage oil and related personal care / wellness products.
Unless specifically stated otherwise on the label, packaging, or product page:
- Products must be used strictly in accordance with the instructions provided
- Products are intended for personal care, wellness support, and traditional use only
- Products must not be used in a manner inconsistent with their labeling, intended purpose, or applicable laws
Medical Disclaimer
Stone products are sold as wellness and personal care products only.
No Medical Claims
Our products are thoughtfully crafted for personal care and everyday wellness. They are not intended to diagnose, treat, or replace professional medical advice.
Stone Oil products are not intended to:
- Diagnose
- Treat
- Cure
- Mitigate
- Prevent any disease, disorder, or medical condition
Nothing on this website should be interpreted as:
- Medical advice
- Clinical advice
- Diagnosis
- Prescription
- Treatment recommendation
- Substitute for professional healthcare consultation
- Always consult a qualified doctor, dermatologist, physician, or healthcare professional before using any wellness or personal care product
- This is especially important if you have a medical condition, skin sensitivity or allergies, are undergoing treatment, are taking medication, or have damaged or irritation-prone skin
- Users are strongly advised to perform a patch test on a small area of skin before first use
- If irritation, redness, burning, itching, swelling, rash, discomfort, or any unexpected reaction occurs, stop use immediately and seek medical advice if necessary
- Results may vary from person to person depending on body type, skin type, sensitivity, consistency of use, lifestyle, and individual response
- By purchasing or using our products, you acknowledge that you are using them at your own discretion and risk
- You are responsible for reading and following all usage instructions, warnings, and precautions
- Stone is not responsible for misuse, overuse, improper application, allergic reactions, or use contrary to directions
Age Restriction
Our website and products are intended only for Adults.
By placing an order, you confirm that you are legally eligible to purchase and use the product in your jurisdiction.
We reserve the right to refuse service or cancel orders if we reasonably believe a customer does not meet the age requirement.
Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to:
- Change prices at any time without notice
- Modify, replace, or discontinue any product
- Correct pricing, typographical, or product description errors
- Cancel or refuse any order affected by such errors
Payments must be made through the payment methods made available on the website. We reserve the right to decline or cancel any transaction suspected to be unauthorized, fraudulent, or unlawful.
Orders and Acceptance
Placing an order on our website constitutes an offer to purchase, not automatic acceptance.
After placing an order, you may receive an order confirmation email or message, which only confirms that your order request has been received. Final acceptance of the order occurs only when the order is processed and dispatched.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:
- Suspected fraud or unauthorized activity
- Incorrect pricing or listing errors
- Product unavailability
- Delivery restrictions
- Duplicate or suspicious transactions
- Incomplete, inaccurate, or unverifiable customer details
If an order is canceled after payment has been received, any eligible refund will be processed in accordance with our refund policy and payment provider timelines.
Shipping and Delivery
We aim to process and dispatch orders within reasonable timelines; however, all shipping and delivery timelines displayed on the website are estimated only and are not guaranteed.
Delivery may be affected by factors outside our control, including but not limited to:
- Courier delays
- Remote area serviceability
- Weather conditions
- Public holidays
- Operational disruptions
- Government restrictions
- High order volumes
Once an order has been handed over to the shipping partner, Stone Oil shall not be liable for delays, failed delivery attempts, or service interruptions caused by third-party logistics providers.
Customers are responsible for providing complete and accurate shipping details. Stone Oil shall not be responsible for delays or losses caused by incorrect address or contact information provided by the customer.
Returns, Replacements, and Refunds
Returns, replacements, and refunds are subject to our Return & Refund Policy available on the website.
For hygiene, safety, and product integrity reasons, certain personal care / wellness items may not be eligible for return once opened, used, or tampered with, except where required by law or in cases of damage, defect, or incorrect product delivery.
We reserve the right to inspect and verify all return or refund claims before approval.
Intellectual Property
All content on this website, including but not limited to:
- Brand name
- Product names
- Logos
- Text
- Product descriptions
- Packaging designs
- Graphics
- Images
- Videos
- Website layout
- Marketing materials
- Downloadable content
is the exclusive property of Stone Oil and is protected under applicable intellectual property, copyright, and trademark laws.
You may not copy, reproduce, republish, distribute, modify, display, or commercially exploit any website content without our prior written permission.
Prohibited Uses
You agree not to use this website or its content for any unlawful, abusive, or unauthorized purpose, including but not limited to:
- Placing fraudulent or misleading orders
- Engaging in illegal or prohibited activity
- Harassing, threatening, or abusing others
- Uploading malicious code, viruses, or malware
- Attempting unauthorized access to our website, servers, or systems
- Interfering with website functionality or security
- Scraping, copying, or misusing website content
- Impersonating another person or misrepresenting identity
We reserve the right to restrict or terminate access to users who violate these Terms.
Third-Party Services
Our website may use or link to third-party services, including but not limited to:
- Payment gateways
- Courier partners
- Analytics tools
- Social media platforms
- Advertising platforms
Stone Oil is not responsible for the acts, omissions, policies, terms, security, availability, or content of any third-party service providers or external websites.
Your use of such third-party services may also be subject to their separate terms and privacy policies.
Disclaimer of Warranties
To the maximum extent permitted by law, this website and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Stone Oil does not warrant that:
- The website will always be uninterrupted, secure, or error-free
- Product descriptions or content will always be fully accurate, complete, or current
- The website will be free from technical issues, bugs, or harmful components
- Any particular result will be achieved from the use of our products
Limitation of Liability
To the fullest extent permitted by applicable law, Stone Oil and Herbal Powder, its owners, affiliates, employees, agents, suppliers, and partners shall not be liable for:
- Use or misuse of products
- Allergic reactions or skin sensitivity
- Dissatisfaction with product results
- Improper application or failure to follow instructions
- Website downtime or technical errors
- Order cancellation or fulfillment issues
- Shipping or courier-related delays or losses
- Third-party payment or service provider issues
Your use of our website and products is entirely at your own risk.
In any event, our total liability, if any, shall not exceed the amount actually paid by you for the relevant product order giving rise to the claim.
